I have had some amazing feedback from a variety of people who have attended my online courses and they were more than happy for me to share their feedback, including Dr Annemarie Newth from Echuca Regional Health:
“As a new senior executive, I was overwhelmed by the email traffic. I felt like I was hit by a tsunami that just wouldn’t stop! This added a layer of stress not needed in my new position.” read more
Dr Annemarie Newth | Chief Medical Officer, Executive Director Medical Services | Echuca Regional Health
I have been given some fantastic video, audio and written testimonials. Simply keep scrolling to see all testimonials, or if you would like to just watch, listen, or read, click on the relevant button below:
Video Reviews
Audio Reviews
Click on the images below to list to the audio testimonials from these past clients:
Written Reviews
As a new senior executive, I was overwhelmed by the email traffic. I felt like I was hit by a tsunami that just wouldn’t stop! This added a layer of stress not needed in my new position.
Fortunately for me my organisation had Steuart along for a group session on email etiquette and how to manage your email. Who knew such a thing existed! I signed up for the one-on-one session with Steuart for myself and my executive assistance. Worth every penny but already reasonable. One session and I knew I had made a solid investment. A week later and my inbox was under control, I was surfing the tsunami not drowning. I thought that was it but there was more, now I am working on a calendar-based system where all my emails go into my calendar – revolutionary for me and truly a better way to manage your emails and your time.
So as a new executive or as a seasoned executive with an open and curious mind I would highly recommend you look at Steuart Snooks program.
Dr Annemarie Newth | Chief Medical Officer, Executive Director Medical Services | Echuca Regional Health
We first had Steuart come to train our team in 2017 and everyone took something different away from the main group session which was then built on in the subsequent department and one on one sessions. The biggest take-aways for us back then were the 4D’s, that email should be done in time blocks only and that the Inbox should be empty.
Getting Steuart back again in 2019 was fantastic, we did it by department as it was more personalised this way and the team could ask questions more specific to the nature of their work. What we’ve gained this time is a renewed focus on email management and more tools and confidence to manage the 100+ emails we get each day. The new triage application is working wonders for efficiencies and the pressure is off (slightly) to have that Inbox empty as some of us are now using it more like a task centre driven by dates.
Overall a fabulous experience once again and one that has got our team feeling some email stress relief.
Pernille Cavanough | Director | Dixon Kestles (Real Estate)
I came to this course for what I like to call ’email rehab’. My inbox was out of control and I was paralysed by the enormity of dealing with it. Steuart provides practical information that you can implement on the spot, and evidence that encouraged me to change some longstanding bad email and filing habits. The cumulative effect is that this course has fundamentally changed the way I, and my team, work. There is increased clarity around who is responsible, what next action is required, and the timeframes for completing tasks. The increased efficiency has freed up so much time in our workday. Another unexpected benefit is the ability to do ‘deep work’ that requires focus and concentration. As someone who was very time poor and drowning in emails, I can’t recommend this course enough.
Ellen Piper | Outreach & Partnerships Manager Commonwealth Superannuation Corporation
I have just finished the series of tips you’ve been sending over the 12 month since I completed the Revolutionise Your Inbox Online program. Your program made a huge difference to the way I work on a daily basis. First thing is I review my calendar daily. My inbox is less cluttered and I can use outlook with more efficiency and confidence. I am very grateful for you and your training. Your sessions were easy to follow and the opportunity to go back to the videos was extremely important for me.
Julie Young | RN, Grad Cert, Cert TAE, MACN – Nursing | The Gordon
I can honestly say this course is different to probably what I was expecting but the outcomes and what I have learnt have been amazing and there is so much more that I still need to implement and I already such an improvement so I am really grateful.
Lisa Dowsing | Executive Assistant | Early Childhood Management Services
This course has changed my work life! Amazing tips from the email master – I am so much more in control of my inbox. I never would have thought such a huge change was possible – I’ve been using outlook for years after all and thought I knew how to use it! I knew there was a better way of managing my emails and googling wasn’t helping! I am astounded at the number of time saving practices that Steuart knows. I now feel more in control of my work day and a LOT less overwhelmed. Stuart has an easy to listen to, well thought out style of presenting.
Daina Latta | Executive Assistant to CEO | Safe Steps Family Violence Response Centre
This training has been a complete game-changer for me. Previously working as an EA and now the founder and CEO at The EA Institute, I know how important email management is for any Assistant. This will 100% revolutionize how you do email. Loved it. Thanks, Steuart.
Amanda Vinci | Founder & CEO | The EA Institute
Email Productivity Coaching with Steuart has given my Manager and I a cohesive, time saving ‘triage’ email system that we both have confidence in. After more than 20 years in PA and EA roles I thought I was using my time in the most effective way, however this Coaching has shown me an alternative that I cannot now live without. Steuart is patient, thorough and his individual approach is highly recommended. He was able to quickly assess our situation and make small changes that, quite literally, have changed the way we work.
Melissa Roche | PA Community Wellbeing | Knox City Council
I had done Revolutionise Your Inbox and loved it, so keen to get the next learning 🙂 I was expecting to learn some technical things perhaps – not only did I learn the tips and tricks I was hoping for, I learnt a lot about psychology and human behaviour too. I now understand best practice regarding greetings and sign offs too – now I don’t have to guess. The Revolutionise Your Inbox course really helped me with getting the structure of email right. This has helped me to understand the relational aspect of using email better.
Anna Terpstra | Course Information Officer | Gordon Institute of TAFE
This course was a thorough rebuilding of understanding of what email is and how it can be managed and utilised for best effect.
Bart Kohler | Systems Engineering Manager | Mercedes Benz
I enjoyed every minute of the program, I got more out of it than just writing an email.
Beti Jovevski | The Studio
I give this program and Steuart’s delivery the highest praise. From the first 1 hour session I have looked forward to this every week and it is the highlight. Steuart is at the top of the productivity improvement field. Really impressive course. Well done and thank you.
Trent McKenzie | General Manager | Nilsen (Qld) Pty Ltd
I have attended both ‘Revolutionise your Inbox’ and ‘The Science of Writing Effective Email’ and have gained so much. The skills you take away from these courses give you control over your time spent on emails whether it be getting a response or managing your inbox. If everyone was to participate in these courses, emailing would be a different world!
Louise McKenzie | HR Generalist
I had to send this through to you… I attended your masterclass in Sydney last Wednesday and for the first time ever, I’m leaving for the weekend with a clear inbox and I’ve also cleared my backlog. I can’t thank you enough – the decluttering has also flown through to my desk and now my workspace is as clear as my inbox and my to do list. THANK YOU!
Renee Brook | Assistant to General Manager – Motor Vehicles | Pickles
My inbox was out of control and I had been searching for a way to tame it. The strategies I have tried in the past never stuck and usually my inbox went back to chaos mode pretty quickly. I was expecting some good strategies, and with Revolutionise Your Inbox I learnt a system that improves my productivity, enhances professional communication and reduces the stress on inbox chaos.
RYIO is such a valuable investment. I have moved from inbox chaos to managing an essential aspect of work communication, email, consistently and well. The learning is well paced and well structured and Steuart was available and responsive to 1:1 support and learning alongside the group sessions. It has been time and resources well spent for me – highly recommended.
Judi Stanton |Navigator Coordinator | Bayside – Peninsula Area – South Eastern Victoria Region | Regional Services Group | Department of Education and Training
My top 3 would be working in the triage view (my inbox is finally organised after 2 years of chaos), working in calendar mode rather than inbox mode and scheduling times to check emails rather than spending all day “trapped” in my inbox.
Kylie Page | Frasers Property
This course is great. Be prepared to be blown away by some of Steuart’s great tips on getting control of your inbox. Friendly, down-to-earth approach, Steuart is practical and has awesome knowledge of what he does, presents at the right speed, one-to-one lessons to make sure you are on track, good that the training is in bite size chunks rather than just lumped on you and then left.
Mark McEwen | Design Team Leader | Dome Shelter
I am now on day 3 and I have to say I can’t believe the incredible difference my learnings are making and the approach to my day. In particular the ‘triage’ system has allowed me to plan my day accordingly and I feel much!! more organised. Also even a small thing of turning off the email alerts other than those I need to see immediately has made a huge difference. Thank you so much!
Deborah Wyborn | EA & National McOpCo Coordinator | McDonalds Australia
I first met Steuart at a PD day when he gave us a 90 min overview of his course. At that time the course was face to face not online. Accessing this course online via zoom has really helped me change the way I use and prioritise my inbox. I let my calendar order my priorities instead of ‘reading and reacting’ to my emails. You will be introduced to the 4D Methodology and many new ‘back end’ features in Outlook that we don’t normally use or think of using. The best things I’ve learned and use daily are: 1) Use my calendar rather than inbox; 2) change my view to ‘triage view’; 3) set up of new rules; 4) use signatures; drafts and autocorrect; 5) use quick steps; and I love 6) move email with attachments to calendar. This course has literally opened my eyes up to a more efficient and effective way to control the inbox, saving you time and stress! I highly recommend everyone in your immediate department does this course and make sure you tell everyone else about it too!
Filomena Parente | Senior Officer Research Contracts Administrator | Victoria University
It’s fantastic!!! I love to be organised and work out better ways of working. The best things I learned were to work from my calendar and not my inbox, to triage and use the filing cabinet has been great. I’ve saved time finding things and have been feeling less overwhelmed. This training has been so beneficial for me and I have found it very easy and practical. Steuart is passionate, kind, and so knowledgeable.
Holly Martin | Admissions Officer | The Gordon TAFE
I’m replying all so everyone can share in my excitement!!!! Didn’t check my emails anywhere near as often today and when I did, I added my next action, added my date and like magic the email disappeared until the date I’m ready to deal with – OMG I’m so excited!!!! I wasn’t distracted by notifications all day and I even moved things into my calendar. I’ve definitely still got a way to go but even after just one day I’m already feeling less overwhelmed – yay!!! Thank you soooooooo much.
Amanda Bultitude | EA to the CEO | McDonalds Corporation
(& two months later . . .) Fast forward to now. Steuart held a one-day workshop with us in May and now I control my inbox, it doesn’t control me. For the first time ever I came back from a week’s leave and it took me no time to have my emails back under control. I leave the office at the end of each week feeling up to date and on top of things and I know my colleagues feel the same way. It’s been life changing!!!!
As far as feedback goes, I am powering ahead, and am no longer struggling with inbox overwhelm. This means I now have time to focus on a broader, more strategic overview of the work being undertaking here at the DTA. Many thanks.
Kathleen Doyle | EA to the Head of Digital Identity & MyGov Digital Division | Digital Transformation Agency | Australian Government
As someone who can receive around a hundred emails a day, this has been life changing. I don’t feel chained to my emails any longer, I’m actually more responsive to emails and I’ve got so much time back in my day. Steuart really knows his stuff! Thanks so much.
Tracey Jeffrey | Manager Careers & Training Services | The Gordon TAFE
Steuart is easy to communicate with and makes you feel at ease, nothing seemed like a silly question. Having worked with outlook for 20 years it always amazes me what I don’t know. His knowledge is priceless.
Deborah Paterson | Office Manager | Risk & Compliance | TAL Australia
The step by step process and how much time I can save in my day is just amazing.
Dorella Mohun | Queen Elizabeth Centre