Available as a live Lunch ‘N’ Learn program, an On-Demand Masterclass, and In-House training for your team
A program that will transform the culture of email communication for your team
This program is designed for Executive and Leadership teams to help them quickly identity, prioritise and manage incoming email and speed up email response and turnaround times for outgoing messages. It provides a framework of best practice etiquette and protocols that ensure a consistent approach to writing clear, concise, actionable email that get results.
Program Overview
Click on the images below for the full flyers in pdf format for the Masterclass and the Lunch ‘N’ Learn workshops.
Support Materials
After completing this program you will receive a link to the Effective Email Etiquette & Protocols Resources page, which includes:
- A recording of the workshop
- Email protocol document
- Overview Handout
- The Timeless Solution article
- A page of Tip Sheets
- A page of Cheat Sheets
- Useful Outlook add-on apps
- Tutorial videos
Who Should Attend
- Executive Assistants
- Virtual Assistants
- Admin & Support staff
- Senior executives
- Business owners
- Line managers
- Outlook users
Requirements
While the principles covered in this program apply regardless of the email software being used, we show examples and ‘how to’ steps using the various Outlook desktop versions (including Office 365).
Best outcomes are achieved by using a second screen such as a second monitor used with ‘extended view’; a separate laptop, smartphone or smartpad; or split screen view on a large screen.
Watch the workshop on one screen and immediately apply your learning on the other.