Empty by Christmas. Clear in the New Year. Stay in Control in 2027.
There are three ways to take control of your email and make 2027 your most organised year yet.
All live sessions run from 12:15pm to 1:00pm AEDT (9:15am to 10:00am AWST).
OPTION 1: EMPTY BY CHRISTMAS
ONLY $97 AUD + GST (if in Australia)
Get your inbox under control before you switch off for the holidays.
A practical, hands-on online workshop with Steuart to help you:
- Create a dedicated Backlog folder.
- Get your inbox to zero using Steuart’s simple three-step process.
- Set up your Holiday Backlog system.
- Learn how to manage emails that arrive while you’re away.
- Return to work knowing exactly where to start.
What is included:
- Live 45-minute online workshop – Live on Wed 9 Dec 2026 @ 12:15pm AEDT
- Workshop recording, available until 28 February 2027.
- Three Steps to Empty Your Inbox cheat sheet.
- Holiday Backlog setup guide.
- Nudge emails: three a week for four weeks from your return-to-work date (you choose the start date when you register). Each one is short: today’s 15-minute task, one 4D tip, and a progress question.
Perfect if you want to finish the year feeling organised and ready to enjoy your Christmas break.
OPTION 2: CLEAR IN THE NEW YEAR
ONLY $197 AUD + GST (if in Australia)
Our recommended package for people who want to make lasting improvements to their email productivity.
Everything in Option 1 (Empty by Christmas), PLUS:
- January Backlog Blitz – join two live group sessions to help you work through your holiday backlog using Steuart’s proven 4D process. Live on Wed 20 Jan and Wed 3 Feb 2027, 12:15pm to 1:00pm AEDT
- Three months of Dr Email Membership (Dec/Jan/Feb) – practical email productivity advice and Steuart’s library of recordings, to dip into at your own pace whenever you have time over the break.
- NEW Outlook preparation resources – start understanding the changes ahead and what they mean for your email management.
Don’t just empty your inbox. Use the holiday period to build better habits and return to work with a fresh approach.
OPTION 3: STAY IN CONTROL
ONLY $297 AUD + GST (if in Australia)
For those who want additional personal support and accountability.
Everything in Option 2 (Clear in the New Year), PLUS:
- Two private 15-minute 1:1 coaching sessions with Steuart to discuss your email challenges and priorities. Book them at times that suit you between 11 January and 27 February 2027.
- A personal inbox action plan, emailed to you after your first session, with practical recommendations to help you stay in control.
A more personalised experience to help you make meaningful and lasting changes to the way you manage email.
What happens next?
DECEMBER: EMPTY BY CHRISTMAS
Get your inbox under control, set up your Holiday Backlog folder and head into the break with a clear plan.
OVER THE CHRISTMAS BREAK: LEARN WITH DR EMAIL
Use your membership (Options 2 and 3) to explore practical advice and strategies from Steuart’s library of Dr Email recordings. Learn whenever it suits you.
JANUARY–FEBRUARY: CLEAR IN THE NEW YEAR
Receive a series of nudge emails three times a week for four weeks from your return-to-work date. Each one gives you a short 15-minute task, one 4D tip and a progress question. Options 2 and 3 also join the live January Backlog Blitz sessions to work through accumulated email using the 4D process.
2027: STAY IN CONTROL
Keep your new habits going all year. Option 3 adds two private coaching sessions and a personal inbox action plan, and everyone can take the next step with NEW Outlook: learn how to apply your new systems and make the most of the changing technology.

About Steuart Snooks
Steuart Snooks is an email and workplace productivity expert and the author of Triage Your Inbox. For more than 25 years he has helped senior executives, EAs and support teams take control of their email using simple, practical systems such as his 4D Decision Tree: Delete, Deal, Delegate, Decide.
What participants say
“For the first time ever I came back from a week’s leave and it took me no time to have my emails back under control.”
Amanda Bultitude | EA to the CEO, McDonald’s Corporation
“For the first time ever, I’m leaving for the weekend with a clear inbox and I’ve also cleared my backlog.”
Renee Brook | Assistant to General Manager – Motor Vehicles, Pickles
“A week later and my inbox was under control. I was surfing the tsunami, not drowning.”
Dr Annemarie Newth | Chief Medical Officer, Echuca Regional Health
Frequently asked questions
Which email programs does this work with?
It works in all versions of Outlook, including Outlook Classic and NEW Outlook, and in Gmail.
What if I can’t attend the live sessions?
Every live session is recorded and the recording is sent to all registrants, so you can catch up when it suits you. Recordings are available until 28 February 2027.
What time are the sessions?
All live sessions run from 12:15pm to 1:00pm AEDT (Sydney and Melbourne time). That is 11:45am in Adelaide, 11:15am in Brisbane and 9:15am in Perth.
When do the nudge emails start?
You choose your return-to-work date when you register, and the four weeks of nudge emails start from that date. That way they arrive when you are actually back at your desk, not while you are on holiday.
How do I book my 1:1 coaching sessions (Option 3)?
After you register, you’ll receive a link to book both sessions at times that suit you between 11 January and 27 February 2027.
Can I upgrade my package later?
Yes. If you start with Option 1 and want more support after the December workshop, you can upgrade by paying the difference before 15 January 2027. Contact us to arrange it.
Can my organisation pay?
Yes. We can issue a tax invoice to your organisation.
Do I need to buy the book?
No. Everything you need is included in your package. The book, Triage Your Inbox, goes deeper into the same method if you want it.
MAKE THIS THE YEAR YOU TAKE CONTROL OF YOUR INBOX!
Don’t wait until January to tackle the email problem that’s been following you all year.
Choose your package and give yourself a head start on a more organised, productive 2027.
Empty by Christmas. Clear in the New Year. Stay in Control in 2027.
Limited places are available for the live workshop and coaching sessions. Registrations close Monday 7 December.


